Catalog of Channels

The different channels through which services are made available

Catalog of Channels
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ACM (Channel)Automatic Cash Machines (ACM) are becoming a popular way for consumers to deposit cash into the bank through self-service kiosks.https://shiftthought.s3.eu-west-2.amazonaws.com/spaces/digital-money/images/framework/atm.png
Agent Network (Channel)The agent network refers to entities that act on behalf of other entities. In particular we analyse agents who provide cash in-cash out, customer AML/KYC checks and account opening functions on behalf of money transfer operators or banks.https://shiftthought.s3.eu-west-2.amazonaws.com/spaces/digital-money/images/framework/agent.png
All ChannelsThe Shift Thought™ framework has been built to take into consideration an extensible set of channels through which senders and receivers of digital money interact with the services.https://shiftthought.s3.eu-west-2.amazonaws.com/spaces/digital-money/images/framework/allchannels.png
All OperationsDigital Money Operations consists of all those dimensions involved in delivering products and services to the market.https://shiftthought.s3.eu-west-2.amazonaws.com/spaces/digital-money/images/framework/allops.png
ATMAutomated Teller Machines (ATMs) are an important way through which consumers can have access to the money in bank accounts.https://shiftthought.s3.eu-west-2.amazonaws.com/spaces/digital-money/images/framework/atm.png
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BranchA branch, banking center or financial center is a retail location where a bank, credit union, or other financial institution (and by extension, brokerage firms) offers a wide array of face-to-face and automated services to its customers.https://shiftthought.s3.eu-west-2.amazonaws.com/spaces/digital-money/images/framework/bank.png
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EmailEmail is increasingly playing a part in the digital money process, as a channel for presentation of a bill, notification and more.https://shiftthought.s3.eu-west-2.amazonaws.com/spaces/digital-money/images/framework/email.png
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Home DeliveryHome Delivery is a way in which the last mile of the money transfer service can optionally be served.https://shiftthought.s3.eu-west-2.amazonaws.com/spaces/digital-money/images/framework/homedl.png
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KioskSelf-service kiosks are a means by which consumers can complete steps involved in the process of money transfer so as to conveniently initiate or complete other functions.https://shiftthought.s3.eu-west-2.amazonaws.com/spaces/digital-money/images/framework/kiosk.png
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LocationThe term location has been used to signify a brick-and-mortar retail store or shop that belongs to a non-banking provider.https://shiftthought.s3.eu-west-2.amazonaws.com/spaces/digital-money/images/framework/location.png
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MNOMobile Operator outlets may be used as a channel for accessing some services.https://shiftthought.s3.eu-west-2.amazonaws.com/spaces/digital-money/images/framework/mobile.png
MobileThe mobile channel has currently seen some of the most innovative launches over the last decade.https://shiftthought.s3.eu-west-2.amazonaws.com/spaces/digital-money/images/framework/mobile.png
MTOMoney Transfer Operator outlets may be used as a channel for accessing some services.https://shiftthought.s3.eu-west-2.amazonaws.com/spaces/digital-money/images/framework/agent.png
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POS ChannelPoint of Sale (also called as POS or Checkout) is the place where a retail transaction is completed. It is the point at which a customer makes a payment to a merchant in exchange for goods or services.https://shiftthought.s3.eu-west-2.amazonaws.com/spaces/digital-money/images/framework/checkout.png
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UtilityUtility outlets may be used as a channel for accessing some services.https://shiftthought.s3.eu-west-2.amazonaws.com/spaces/digital-money/images/framework/location.png
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VoiceThe voice channel refers to the use of telephone based customer support. Consumers can initiate transactions by phoning a call center and paying with their card or other methods.https://shiftthought.s3.eu-west-2.amazonaws.com/spaces/digital-money/images/framework/csr.png
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WebThe use of the internet for conducting money transfer and payments transaction has become increasingly popular. The sender typically pays for the transaction with a credit card or a PIN-less debit card.https://shiftthought.s3.eu-west-2.amazonaws.com/spaces/digital-money/images/framework/web.png
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Operationsoperations of different kindshttps://shiftthought.s3.eu-west-2.amazonaws.com/spaces/digital-money/images/framework/allops.png

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