Commonwealth Bank has launched innovative online banking and mobile banking services including CommBank Kaching, an iPhone app that offers mobile banking and payment services. Link to external site : Website for CommBank Kaching - DISCONTINUED |  |
| Brand | |
| Launched in | |
| Status |
Closed Register/Log In |
| Launch |
2011 Oct Register/Log In |
| Importance |
High Register/Log In |
| Traction |
Closed or unclassified Upgrade to Bronze |
| Evaluation |
One of the first mobile apps to be launched in Australia. Register/Log In |
| Account Type |
Dematerialised Card Register/Log In |
| Business Model |
The bank does not plan to generate income directly but offer the service to persuade more Australians to choose CBA as their bank. Upgrade to Bronze |
| Class |
| Send | Services | Receive | ||||
|---|---|---|---|---|---|---|
 ATM  Branch   Location  Mobile  POS  Web |
 Card  NFC |
 |
 MB  MP NFC |
|
Card NFC |
ATM Branch Location Mobile POS Web |
| Model |
bank based Upgrade to Bronze |
| Who Leads? |
bank led Upgrade to Bronze |
| Reach |
Subnational Upgrade to Bronze |
| Active Users |
-- NA -- Upgrade to Bronze |
| Registered Users |
-- NA -- Upgrade to Bronze |
| Potential Mobile Market (m) |
29.675 Upgrade to Bronze |
| Regulations |
| Persona | |
| Purpose | |
| Active Services | |
| Card Type | |
| ServicesDescription |
May 2012: Android Support was added for Kaching. Unlike the iPhone version of Kaching, which offers NFC payments in conjunction with an add-on case, the Android version won't ship with support for NFC despite technology being built into a wide range of Android phones. CBA claims this was due to failure of Google/Device manufacturers to offer timely support. Upgrade to Bronze |
| Channels | |
| Payment Instruments | |
| Cash I/O Description | |
| Cash I/O No Of Locations | |
| Handsets |
iPhone, Android Register/Log In |
| Technologies | |
| Interoperability | |
| RegistrationProcess |
| Main Segment | Shoppers |
| Segment Description |